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Reviews

Experienced Solutions, Caring Service

Get to Know Our Satisfied Customers

We pride ourselves on our commitment to customer satisfaction. No matter how widespread an infestation is, we’ll get rid of it safely and quickly, and we’ll come back as many times as it takes to make sure every pest is gone for good. Our dedication to our customer’s satisfaction has yielded some pretty noticeable results. We’ve helped countless members of our Dallas community retake their homes from invading pests. Check out what they have to say about our team, then call (800) 735-6405 or contact us online to see for yourself just how exceptional our pest control services are!

  • Outstanding Customer Service
    I had a bird stuck inside my dryer vent and called Vinx for help . Eddie arrived and assessed the situation. In less than 30 minutes he came up with a plan and the bird was set free. I call that outstanding service. 5 stars for Eddy and Vinx.

    - Alfred W.

  • Amazing Company
    Every member of the Vinx team that we have encountered has been exceptional from their professionalism to their knowledge. We first met Emilee, who introduced us to Vinx. She was extremely knowledgeable and very friendly. No pressure sales. Willing to answer all questions. Great follow up to assure we were and are happy with the service. First initial visit we met Carl, who was professionally dressed and introduced himself and went straight to work. He was on time and was focused on getting everything done right. The owner of the business Ryan had stopped by and introduced himself. Instead of just chatting, he picked up the equipment and also help. They are true to their word, if we saw any issues, to call and they would immediately reach out and make things right. We live on the marsh and have lots of tiny bugs and one side of the house had some tiny stubborn bugs that just weren’t going away. Jeremiah came out and immediately took care of it. He is also another extremely hard working professional individual. The last thing stated as if we have any other issues not to hesitate and give them a call. I will most definitely keep their service and recommend them to others. Great team!

    - Robert W.

  • Excellent Experience
    I recently used yelp to locate pest control services. I requested quotes and Vinx Pest Control responded by text and we scheduled. Now, we did have to reschedule a couple of times but it wasn't an issue for me. They reached out both times by text and phone call. They were very nice. The tech arrive on time, he reviewed payment and services info with me. He knocked down wasp nests, which were around my house everywhere. And he sprayed inside and outside my house. So far, I'm pleased and look forward to my follow up appointments to keep the wasps away.

    - LaShan W.

  • Great Service
    Excellent service and customer service tech’s had squirrels in the attic of our home. Called Vinx they sent out an inspector Mr. Chris he assured me they would get them out, a young man by the Keron came out patched all entrances & sterilization of the attic, I’m squirrel free in one day!!! Thanks, Vinx you guys are the best! I highly recommend this company 1000 percent.

    - Luther D.

  • Best Service Provider
    Our tech, David, is just AWESOME!!! BEST service provider. Polite, thorough, attentive... My husband said he wished his employees were like David!! SUPER pleased with him. In a world where nobody does a good job or has pride in what they do, David is a rare gem!!!

    - Holly L.

  • We are very impressed with Vinx Pest Control!
    We had the pleasure of speaking with Noel on the phone and having Tristan come out to service our house. Both men were professional, efficient, and were able to answer any questions/concerns we had with ease. We are very impressed with Vinx Pest Control! Looking forward to working with them in the future.

    - Jacqueline W.

  • Very Confident Technicians
    I am having a problem with Rats and David came today and talked me through the traps he was putting out and made me feel much more confident that we are going to catch this critter! He was very helpful and promised he would come back and pick up the critter when necessary! Thank you, David!

    - Lori S.

  • I Value Their Amazing Customer Service
    David and the team at Vinx are always responsive, genuine, and personable! They do a quality job each time and are always helpful. They send text/call reminders, and communicate before they are coming. I’ve been with Vinx for a few years now and truly value their service!

    - Maggie D.

  • Professional and Helpful
    The owner was very professional and helped me out with an issue I had with the weekend answering service communication I experienced. The individual that inspected my home, Ryan, was great. He was knowledgeable, thorough, professional, an friendly. I am very happy with the service I received.

    - Kelly G.

  • Reliable, Professional and Trustworthy
    Travis was very thorough and went above and beyond to help me! I had insulation blown in my attic a week ago & started having a terrible smell. My contractor's HVAC man was trying to convince me it was from a dead animal from a year ago. I knew better & Travis assured me it was definitely not s dead animal smell...especially one from a year ago! He told me my house is very well protected from critters because of the boxes I have around the perimeter that Vinx checks regularly. If you need reliable service call Vinx & ask fir Travis to service your house!!!

    - Kelly K.

  • They Care and Listen
    I had David from Vinx today. He was extremely polite and personable. He seemed to care and listen to my issues. He gave great recommendations about my rodent bait boxes. He did the inside and out with his normal services in a timely manner. I would recommend David and Vinx for your exterminating needs.

    - Amy C.

  • Truly Respectful
    David was extremely professional, kind and informative. He has been the most positive of your company to walk in my house and was truly respectful to my home. Thank you for being long great service

    - Tai M.

  • Extremely Satisfied with the Service!
    My wife and I are both very pleased with the service provided by Vinx Pest Control! The technicians are all professional. Most recently David sprayed the inside and outside of my house for an annoying ant problem. The ants are gone now! He was friendly, professional, and respectful as he made his way through every room in the house. He was very thorough and did a great job! David even went under my house in the crawl space to make sure everything was ok. I was impressed and extremely satisfied with his high standard of customer service! Thanks again David and hope to see you again on our next maintenance appointment.

    - Bobby L.

  • Unique Service Technicians
    Nothing but positive things to say! Prompt, courteous, thorough service at a reasonable price. I tried to combat the pests on my own but it was a constant losing battle! Using Vinx is a life-saver if you don’t enjoy sharing your space with all those “little” spiders and whatever random creepy crawlies that take advantage of your hospitality. Their service treatments are unique and more effective compared to other pest control companies I’ve dealt with. Safe for pets and kids and that’s very important! Travis (our technician) is super kind, polite, and attentive to our concerns. He always has a smile on his face! You won’t regret signing up for their service.

    - Lori R.

  • Always On Time and Thorough
    We have David come out and spray our house. He is always on time and thorough! He checks every room to make sure he doesn’t see anything we missed. We highly recommend requesting David!

    - Shelly H.

  • Great Attention to Detail
    David is awesome! He was polite, friendly, and had a pleasant attitude from the moment he knocked on my door. He told me everything that was going to be done and told me what he could do additionally if we were having issues. (Most people don't mention the extras available because they don't want extra work to do.) I also mentioned a possible rodent I've been hearing at night. He believed everything I described and gladly laid out bait stations explaining to me how they work and what I should expect if a rodent does get to a station. This is only my 2nd service with Vinx, but I want to mention my initial visit as well. I didn't do a review for that one because I was busy with moving and simply forgot, but Ryan who came for the initial visit in October was awesome too! He was very encouraging, professional, and even gave me pointers about ways to better seal up places in the house to prevent bugs from coming from outside. I took Ryan's advice and everything he told me I could do had worked. He gave me so much peace of mind in our new home. I love Vinx and will always use them in the future and recommend them to others as long as the customer service and culture remain as great as it is.

    - Marquita D.

  • Exceptional Service That Stands Out!
    Vinx is absolutely fantastic!  Compared to other pest-control services -- and we've had a few over the years -- Vinx stands out. They are professional, always showing up when they say they will. Every tech who has come to our home is not only knowledgeable, but also polite, respectful, and hard-working!  David was here this week and was efficient, made helpful recommendations, and was so pleasant. Vinx offers service plans at fair prices and will return immediately if needed between service calls. Highly recommend them!

    - Ronda L.

  • Very Thorough and Friendly
    David came by this morning, he was great. Professional, very courteous, worked quickly but did a much more thorough job than the last several pest guys. I wish everyone in a customer service role acted like him. Highly recommend.

    - Blake B.

  • A+ Service
    Everything about this company is nothing less than AMAZING! I’m currently stationed in FL and my parents live in Dallas, TX. They had a few problems with pests in their home and I wanted to get it taken care of. My first call to this company, Noel made me feel like they would definitely make sure everything was taken care of. Once the service was done my dad was so impressed at how professional the technician was. He was patient and very knowledgeable about his job. From the first time, you call this company to the service they provide is A+

    - Destiny H.

  • Great Work
    Vinx did an excellent job at my house today.  They went above and beyond my expectations.  This is my first time using Vinx and it started out with a few missteps due to scheduling conflicts, but they more than made up for it.  Danny performed a thorough job and explained each step to me. He pointed out areas of concern and how they could be fixed.  His goal was to make me a satisfied customer and he accomplished that. Great job today!

    - Robert S.